You won’t be able to book, cancel train tickets during these hours for next 7 days. Details here

November 15, 2021

The Ministry of Railways on Sunday said the Passenger Reservation System ( PRS) of the India Railways will remain shut for six hours during lean business hours at night time for the next seven days. This will be done to enable the upgradation of system data and updating of new train numbers as part of the Railways’ efforts to normalise passenger services to pre-Covid levels in a phased manner.
“As part of Railways’ efforts to normalize passenger services and revert back in a phased manner to the pre-covid levels of service, the Railways Passenger Reservation System ( PRS) will be shut down for 0600 hours during the lean business hours of the night for next 7 days. This is to enable upgradation of system data and updating of new train numbers etc,” the Ministry statement added.
The PRS shutdown will commence at 2330 hrs and end at 0530 hrs during the intervening night of November 14 and November 15 and continue every night during the same hours until November 21-22.
“Since huge amount of past (old train numbers) and current passenger booking data are to be updated in all Mail, Express trains, this is being planned in a series of carefully calibrated steps and implemented during night hours in order to minimize impact on ticketing services,” it further said.

Services that utilise PRS system such as ticket reservation, current booking, cancellation, and enquiry services will remain unavailable during these 6 hours, from 2330 hours to 0530 hours, on these seven nights, the Ministry informed.
During the period, railway personnel will ensure the advance charting for the trains to start during the affected timings. Except for the PRS services, all other enquiry services including 139 services will continue uninterrupted.